Background Information
MEK Shuttle and Transfers (Pty) Ltd is a 100% black owned and controlled company established and operating in South Africa, with a vision of spreading beyond borders. The company was established in 2014 and is registered with the Department of Transport .Our offices are stationed in Cairnfarm, Mbombela Municipality in Mpumalanga Province.
The company was formed after the managing members and founders identified a need to restore and illuminates a culture where businesses deeply buy into the culture of a safe and excellent customer experience while in transit which is gradually eroding in the current business environment.
Our current service includes transporting clients from Nelspruit to the destinations and back. This service includes transporting our clients within and beyond borders. Safety of our clients is our number one priority that if we cannot realise it, we’re prepared to close our business.
Vision
A comfortable and safe ride to your destination.
Our Core Values
Communication is the key to our success!
Uncompromised and personalized customer service!
Excellent business practice underpinned by good ethics, compassion, and openness to promote long term relationships with all our stakeholders!
Committed and involved on being part of solution to our stakeholders’ challenges!
We value time as the most expensive ‘’currency’’!
Understand and ready to learn and comply with (new) relevant legislations recommended in business operations in South Africa through regular training!
Our Mission
To provide a safe, environmental friendly and reliable transportation service within and beyond South African borders!
To be a service provider of choice!
Our Customer Service
MEK Shuttle and Transfers (Pty) Ltd strongly believes that a good client satisfaction is the secret of our success.
We guarantee a timely response to our clients’ request and always deliver better than service level than our client expectations.
We always ask our clients to rate our service. Clients complain will never be taken for granted and should be resolved to our client’s satisfaction.